Square One Startup

Term and Conditions

  1. Here’s a revised and compliant Terms & Conditions draft that merges your original version with the A2P-required structure and content. It keeps your original contract terms but integrates the needed A2P messaging disclosures, definitions, and compliance-friendly sections.

    Terms and Conditions

    Interpretation and Definitions

    • Company refers to Square One Start Up Solutions, a Florida Corporation.

    • Client (also referred to as “You” or “Your”) refers to the individual or entity purchasing services from the Company.

    • Service refers to the CRM, coaching, and virtual assistant services offered via our website or platform.

    • Device means any device such as a computer, mobile phone, or tablet used to access the Service.

    • Account means a unique account created for You to access our Service.

    • SMS Campaign refers to any communication from the Company via SMS including appointment reminders, marketing messages, account updates, opt-ins, and opt-outs.

    1. Acknowledgment

    By selecting “I Agree,” You confirm that You are entering into a 12-month contract with the Company and accept these Terms and Conditions. Your use of our services is also subject to our Privacy Policy.

    You represent that you are over 18 years of age.

    2. Services Provided

    • Services include: Access to GHL Cloud-Based CRM, 10 Hours of Virtual Assistant Services, and 1 Hour of Executive Coaching.

    • Any additional packages or add-ons purchased will fall under these same Terms.

    3. SMS Messaging (A2P Compliance)

    We use SMS to send:

    • Appointment reminders and confirmations

    • Product and service information

    • Account updates and onboarding info

    • Opt-in and opt-out confirmations

    • Chat replies via web widget

    To unsubscribe: Text “STOP” to the shortcode. You’ll get a confirmation message and will no longer receive messages.

    Need help? Reply “HELP” at any time for assistance.

    Carrier Disclaimer: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

    4. Payment Terms

    • Monthly Fee: Payable in advance on the 1st of each month.

    • Late Payments: 3% monthly penalty will apply on overdue amounts.

    5. Contract Duration

    • Term: 12 months from the date of agreement.

    • Renewal: Auto-renews unless either party provides 30-day written notice prior to term end.

    6. Termination and Refund Policy

    • This is a non-cancelable contract. If payments are missed, services will be halted and the remaining balance becomes due.

    • Refunds: All sales are final.

    7. Additional Fees

    • Any selected extra services will be billed monthly in arrears.

    8. Confidentiality

    Both parties agree to protect and not disclose any confidential information shared during the business relationship.

    9. Limitation of Liability

    • Company’s liability is limited to the amount paid by Client for services.

    • Client indemnifies the Company from third-party claims related to service usage.

    10. Subcontracting

    • The Company may subcontract services. These Terms extend to subcontractors, vendors, and partners.

    11. Dispute Resolution

    • Governing Law: State of Florida

    • Arbitration: All disputes will be resolved through binding arbitration under the American Arbitration Association rules.

    12. User Account Obligations

    • You agree to provide accurate information and maintain confidentiality of login credentials.

    • You are responsible for activity under Your account.

    13. Intellectual Property

    • All content and systems related to the Service are owned by the Company and protected under applicable IP laws.

    14. Feedback

    • Any feedback provided by You becomes the property of the Company, including rights to reproduce, modify, or publish it.

    15. External Links

    • We are not responsible for third-party sites or services linked from our Service.

    16. “AS IS” Disclaimer

    • The Service is provided without warranties of any kind. We do not guarantee that it will be error-free or uninterrupted.

    17. Force Majeure

    • We are not liable for delays or failures caused by events beyond our control (natural disasters, war, labor disputes, etc.).

    18. Notices

    • Notices must be in writing and delivered in person or via certified mail.

    19. Changes to Terms

    • We reserve the right to modify these Terms. If material changes are made, we’ll provide notice 30 days in advance.

    20. Contact

    For any questions or concerns regarding these Terms:

    Email: info@square1startup.com
    Address: Florida