Square One Startup

Privacy Policy

Privacy Policy

Last Updated: May 28, 2025

Square One Startup Solutions (“Company”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy describes how we collect, use, store, and disclose your personal information when you interact with our website, products, or services, including but not limited to use of our CRM platform, digital tools, virtual assistant services, and SMS-based communication.

By accessing or using our services, you agree to the terms outlined here.

1. Definitions

  • Account: A user profile created to access parts of the Service.

  • Device: Any device (computer, phone, tablet) used to access our Services.

  • Personal Data: Information that identifies or can be linked to an individual.

  • Usage Data: Data collected automatically (e.g. IP address, browser type, time spent on pages).

  • Service: All platforms, websites, tools, and communications provided by us, including https://yxl.7a6.myftpupload.com.

  • You / User: The individual or entity using our services.

  • Service Provider: Any third party processing data on our behalf, such as CRM platforms, payment processors, or SMS vendors.

2. What We Collect

Personal Data You Provide Directly

  • Full name

  • Email address

  • Phone number

  • Business name

  • Billing address and payment details

  • Communications or messages sent via forms, chat, or SMS

  • Any data submitted to forms or bookings

Automatically Collected (Usage Data)

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Referring URLs

  • Click behavior, session length, and other analytics

3. SMS/MMS Messaging Compliance

We use SMS (text messaging) to communicate with users regarding:

  • Appointment reminders

  • Account-related updates

  • Service alerts and notifications

  • Product information

  • Promotions and marketing (only if consented)

  • Opt-in and opt-out confirmations

  • Two-way live chat and support via web widget

Your Rights

  • Opt-Out: Reply “STOP” to unsubscribe from SMS communications. We will confirm your opt-out and cease future texts.

  • HELP: Reply “HELP” for support or assistance.

  • Fees: Standard message and data rates may apply.

  • Data Sharing: We do not share opt-in consent, mobile numbers, or SMS data with third parties for marketing.

  • Compliance: Our messaging complies with CTIA and A2P 10DLC regulations. Mobile data is only shared with subprocessors if required to deliver the service (e.g., Twilio, CRM tools).

4. How We Use Your Information

We use your personal and usage data to:

  • Deliver and maintain our services

  • Process payments and transactions

  • Respond to inquiries or support requests

  • Personalize and improve the user experience

  • Send marketing (if opted-in)

  • Provide SMS confirmations and reminders

  • Prevent fraud and ensure platform security

  • Comply with legal obligations

5. Legal Grounds for Processing

We process data based on:

  • Your explicit consent (e.g., opt-in for marketing or SMS)

  • Contractual necessity (e.g., delivering services you’ve paid for)

  • Legitimate business interests (e.g., improving service performance)

  • Legal compliance (e.g., tax and accounting laws)

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar tech for:

  • Analytics (e.g., Google Analytics, Matomo)

  • Site performance monitoring

  • Session tracking

  • Remarketing and advertising

  • Preference storage

You can manage cookie preferences in your browser. Disabling cookies may limit some features.

7. Who We Share Data With

We do not sell your data. We may share information with:

  • CRM providers (e.g., GoHighLevel)

  • Payment processors (e.g., Stripe, PayPal)

  • SMS and communication platforms (e.g., Twilio)

  • Analytics providers (e.g., Google Analytics)

  • Email marketing platforms

  • Legal entities, if required by law

  • Third parties during a merger or acquisition

All vendors are contractually bound to process data securely and only for permitted purposes.

8. Data Retention

We retain your data only as long as necessary to:

  • Deliver services

  • Comply with legal obligations

  • Settle disputes

  • Enforce our agreements

After that, data is securely deleted or anonymized.

9. Data Security

We use:

  • SSL encryption

  • Secure servers and networks

  • Role-based access controls

  • Regular backups and security audits

No method is 100% secure, but we follow industry best practices.

10. Your Rights and Choices

You have the right to:

  • Access, update, or delete your data

  • Withdraw consent at any time

  • Opt out of marketing communications

  • Request data portability

  • File a complaint with a data protection authority (if applicable)

To exercise these rights, email us at 📧 info@square1startup.com.

11. Do Not Track / Browser Signals

Our systems currently do not respond to “Do Not Track” browser signals. However, you can manage cookies and opt-outs via third-party ad platforms.

12. Children’s Privacy

Our services are not intended for users under 13. We do not knowingly collect personal information from children. If you believe we have, contact us and we will delete it.

13. International Transfers

Your data may be stored and processed in the United States or other countries where we or our partners operate. By using our service, you consent to this transfer.

14. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before sharing information.

15. Policy Updates

We may update this policy from time to time. We’ll notify users of material changes via email or an on-site notice.

Last Updated: May 28, 2025

16. Contact Us

If you have questions or need help, contact us at:
📧 info@square1startup.com
🌐 https://yxl.7a6.myftpupload.com